Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 to 3 days after receipt of payment and are shipped via UPS or USPS with tracking numbers. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns & Replacements

Merchandise may be returned within 30 days of the original invoice date for a refund or for a replacement if there is something wrong with the product itself or if it is our fault.